Name a point person
When several people are involved, it helps to name a focal point — the person handling most decisions — and to be clear that they should not carry everything alone. This person may be the eldest sibling, or the closest geographically, of the person with the most medical experience, but none of these are necessary for the focal point. This person is the one who communicates best within the family members.
The focal person may change for different topics (money, health, house maintenance), and it may not be one of your siblings. My sister-in-law is an MD, making her the right person to deliver uncomfortable messages about health issues. I similarly talk to my in-laws about issues that are too emotionally heavy when combined with family baggage. Sometimes an outside person can defuse a situation, even if they are not an expert on the topic.
Be a team
You and your parents likely have some people and stories in common related to other people’s aging. Their parents? Their neighbors? An aunt or cousin? You may have even helped these folks with some of the same things your parents are going through now. I find it useful to let my parents and in-laws know a little about each other and how I’m helping the other side of the family. It helps establish things as family norms, not personal to them. If you’re helping out with someone in addition to your parents, you may find it gives you a better perspective of real problems versus relative decline that isn’t yet a problem.
Divide tasks by strengths
Different roles suit different people. Here is a standard way to divide tasks:
- The organized, money-minded relative can manage bills, insurance, and paperwork.
- Whoever lives nearby can handle in-person daily needs and appointments.
- A long-distance family member can research options, coordinate services, handle finances remotely, and support the others.
Dividing by strengths can run into a problem when one family member is especially competent, and it can seem reasonable to have them do all the things. This is not fair or sustainable. If this is happening, flip the assignment method. Instead of assigning by strengths, assign by avoiding weaknesses:
- The one who is disorganized, bad at money and unreliable for doctor appointments may be able to send money or do seasonal household chores.
- The one who is moderately organized but lacks initiative may be okay to research a defined topic.
- The organized, highly-capable relative may be better at the administrative work, but if they’re the only one who can be counted on to attend appointments then that may be the role that they take on.
It is best to start these roles when things are not hectic rather then when in crisis mode. Shared calendars and documents, such as on Google Drive, make it easier to track information and keep everyone updated.
Long-distance support counts, but it’s probably much smaller than the in-person role
Living far away doesn't mean you can't help. From a distance you can arrange care and equipment, manage money and insurance, research options, serve as an information hub, and — importantly — give emotional support to the person doing the hands-on care. That support matters more than it may seem.
A major part of that emotional support comes from recognizing the work that is done by the locals. Attending a doctor appointment with your parents may mean only 45 minutes in the office, but it probably requires taking 4 hours out of your sibling’s day. If that is happening monthly, your sibling may have spent a week of vacation time just attending doctor appointments with your parents, in addition to any other ways they help. Try to really track how big each support is and assign less to the sibling who will handle extras that pop up.
Good fences make good neighbors
When it’s hard for one sibling to say “no” to the requests they’re getting, it may be easier to have some blockages to them receiving those requests. My phone is on Do Not Disturb every night from 9pm to 7am, so I’m never bothered by someone texting or calling me late at night. If you need someone on call for your parents, could you take turns and only alert the local sibling for true emergencies? This might be another family member or it might even be a paid answering service, like doctors have.
Some examples of boundaries to help relieve an overburdened adult child:
Trusted resources
Next step
Build a shared responsibility plan among those who support your parents.